1. Only domesticated pet dogs and cats (“Pet(s)”) are permitted to enter MegaBox (“the Mall”) and Mall Shuttle Bus, other animals are not allowed to enter the Mall.

2. Pet owners shall keep your pet in a pet stroller or carry bag in the indoor and outdoor area of Mall (excluding the fenced area of L4 Pets Playground and L18 Mega Sky Outdoor Pet-friendly Area) and Mall Shuttle Bus, except guide dogs. Please refer to the notice board next to the entrance of the L18 Mega Sky Outdoor Area for further details.

3. The L4 Pets Playground is open from 11 a.m. to 6 p.m. on Saturdays, Sundays and Public Holidays. The L18 Mega Sky Outdoor Area (including Pet-friendly Area) is open from 1 p.m. to 10 p.m. from Monday to Friday, and from 11:00 a.m. to 10:00 p.m. on Saturdays, Sundays and Public Holidays.The Mall reserves the rights to change the opening hours and/or to close the whole or any part of the L4 Pets Playground and/ or L18 Mega Sky Outdoor Area (including Pet-friendly Area) without prior notice.

4. The L4 Pets Playground and L18 Mega Sky Outdoor Area (including Pet-friendly Area) will be temporarily closed due to the weather conditions and/or other event arrangements. For details, please contact Customer Services Hotline at 2989 3000.

5. Pet owners shall ensure your pet under control effectively in order not to cause nuisance or injury to others and pets.

6. Pet owners shall bring relevant materials to clean up the faeces or urine deposited by your pet(s) so as to keep the Mall and Mall Shuttle Bus clean and hygienic.

7. According to the Food Businesses requirements (Cap 132X), only food premises permitted by Food and Environmental Hygiene Department may allow dogs to enter. Apart from such permitted food premises, dogs should not be allowed to be brought onto food premises, except guide dogs.

8. If tenants have their own pet-friendly policies, pet owners should be respectively followed.

9. All pet(s) must be fully vaccinated in compliance with statutory requirements.

10. Under the Dangerous Dogs Regulation (Cap 167D), “Fighting Dogs”, other classified as “Known Dangerous Dogs” should not enter the Mall and Mall Shuttle Bus.

11. Dogs weighing 20kg or above are required to be on leash not longer than 1.5 meters in length and are also suggested to wear mask.

12. Dogs weighing 20kg or above should not enter the Mall Shuttle Bus.

13. Pet owners shall be solely responsible for any injuries to their own pet(s) and/or for any injuries to others and/or pets and/or for damage and/or loss of property and/or belongings of others while at the Mall. The Mall shall not be responsible and do not assume any liability for any such injuries, damage to and/or loss.

14. If pet owners are found to be in breach of any of these guidelines and/or their pet(s) is determined as a threat and/or a disturbance to others, staff of the Mall and Mall Shuttle Bus shall have the right to request pet owners and their pet(s) to leave the Mall and Mall Shuttle Bus.

15. In case of disputes, the decision of the Mall will be final and binding.

16. The Chinese version of these Guidelines are for reference only. In case of discrepancies between the provisions of the Chinese version and the English version, the English version shall prevail.